AT&T, T-Mobile, Verizon, and other network users in the United States experienced substantial cellular outages on Thursday, according to outage tracking website Downdetector.com. The outage, which affected major wireless carriers, was discovered and reported by users, increasing outage reports. According to Downdetector statistics, AT&T saw a peak of 31,931 outage complaints around 4:30 a.m. ET. The website collects outage data by combining status updates from a variety of sources, including user-submitted issues on its platform.
“The preliminary cause is outside AT&T Network”
The impact of the outage extended to other prominent carriers, with over 800 service outages reported for both Verizon and T-Mobile on the Downdetector platform. “Valued Customer, This is an AT&T FCC PSAP Notification informing you of a Wireless and FirstNet outage. Customers cannot make or receive voice and data calls to and from mobile, including 911 calls. The preliminary cause is outside AT&T Network. You can reach the 911 resolution centre at 888-243-1911, option 5 with any questions. Thank you,” the AT&T notification stated.
As consumers deal with the disruption, the reason and scope of the outage remain unknown. Cellular service providers are likely to respond quickly as customers seek answers and remedies to the widespread service disruptions. Stay tuned for more developments on this developing story.