7 Tips on How to Manage and Resolve Conflict in the Workplace

Clarify what is the source of conflict

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Find a safe and private place to talk

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Listen actively and let everyone have their say

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Investigate the situation

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Determine ways to meet the common goal

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Agree on the best solution and determine the responsibilities each party has in the resolution

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Evaluate how things are going and decide preventative strategies for the future

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