Apple recently launched its ‘Self-Repair’ service program. The Apple self-repair service aims to allow iPhone owners to repair their phones themselves by renting a repair kit from the firm. However, even though it appears to be a very straightforward and user-friendly process, it really isn’t. Recent news has the internet asking if Apple truly wants customers to fix their iPhones. Apple recently sent a man a 36 kgs repair kit to fix his iPhone 13 mini.
Apple has supplied him with two massive Pelican boxes containing 79 pounds of equipment, including a powerful, industrial-grade heat station and a massive spring-loaded press. As if the large toolkit was not sufficient, the actual procedure was riddled with difficulties, and the instruction manual was unsatisfactory.
“I wound up heating it twice in a row. And yet, that still wasn’t quite enough for my screen to “immediately” pop up when the suction cup arm began to lift the glass,” said the user.
The repair kit toolbox cost the man $1,200
The man’s trouble fixing his phone certainly didn’t just stop here. When he tried to use Apple’s solitary small adhesive cutter to slice through the softened glue binding it to the iPhone 13 mini‘s frame the blade got stuck and he had to pull it out.
The “most frustrating part” of the maintenance method was the iPhone’s failure to acknowledge the legitimate battery Apple provided. This resulted in an “unknown part” warning. The warning will complicate the already confusing DIY process. You will have to call Apple’s third-party logistics company after the repair to have the part validated. This creates a separate process that necessitates the use of a third party to remote access your phone.
The bulky toolbox cost him $1,200, which was debited from his credit card. It even invoiced $49 for a week’s rental of the equipment. Additionally, it charged $69 for a new battery. This is the same price it charges for battery repair at its stores.